Privacy Policy

Effective Date: December 14, 2024

At Emberlight Theory, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide:

  • Name, email address, phone number, and shipping address.

  • Payment details when you make a purchase.

  • Information submitted through forms, surveys, or customer support.

b. Automatically Collected Information:

  • IP address, browser type, and device information.

  • Website usage data through cookies and analytics tools.

c. Information from Third Parties:

  • Data from payment processors and shipping partners to complete your orders.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Improve our website, products, and services.

  • Respond to your inquiries and provide customer support.

  • Send promotional offers and updates (with your consent).

  • Ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

We implement appropriate security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We only share your personal information with trusted third parties when necessary:

  • Service Providers: For payment processing, order fulfillment, and shipping.

  • Legal Requirements: To comply with applicable laws or respond to legal requests.

  • Business Transactions: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality.

  • Analyze website traffic and user behavior.

  • Provide personalized content and advertisements.

You can manage or disable cookies through your browser settings, though some features of our website may be affected.

6. Your Rights

You have the following rights regarding your personal information:

  • Access, correct, or delete your data.

  • Opt-out of receiving marketing communications.

  • Request data portability or object to data processing.

To exercise these rights, please contact us at sales@emberlighttheory.com.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. International Users

If you are accessing our website from outside the United States, please note that your data will be processed and stored in the United States under its privacy laws.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Effective Date."

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:
sales@emberlighttheory.com