FREE SHIPPING ON ORDERS OVER $50 | HANDCRAFTED IN EL PASO, TX
Have questions about our products, need assistance with an order, or want to learn more about our story? We'd love to hear from you.
Multiple ways to reach us. Choose what works best for you.
hello@emberlighttheory.com
We respond within 24 hours
El Paso, Texas
Handcrafted with local pride
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Quick answers to common questions about our products and services.
Our candles are designed for extended enjoyment. Burn times vary by size: small candles (25-30 hours), medium candles (45-50 hours), and large candles (65-70 hours). Proper wick trimming helps achieve optimal burn time.
We use premium coconut apricot wax blends, cotton wicks, and carefully curated essential oils and fragrance blends. All materials are sustainably sourced and eco-friendly, ensuring a clean burn and minimal environmental impact.
Yes! We offer custom fragrance consultations for special occasions, corporate gifts, or personal preferences. Contact us to discuss your vision and we'll work with you to create a unique scent experience.
We stand behind our products. If you're not completely satisfied with your purchase, we offer a 30-day return policy for unused items. Contact us for assistance and we'll make it right.
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
All times Mountain Standard Time
Orders placed before 2:00 PM MST ship same day
Weekend orders ship Monday
Holiday schedule may vary
Free shipping on orders over $50
