FREE SHIPPING ON ORDERS OVER $50 | HANDCRAFTED IN EL PASO, TX

Terms of Service

Effective Date: July 08, 2025 Version 1.0

PLEASE READ THESE TERMS CAREFULLY. By accessing or using the Emberlight Theory website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

§1 Acceptance of Terms

By accessing and using the Emberlight Theory website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

§2 Product Information

We strive to display our candles and products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colors and details of our products. We reserve the right to limit quantities and to refuse or cancel any order.

§3 Pricing and Payment

All prices are in US dollars and are subject to change without notice. We accept major credit cards and other payment methods as displayed at checkout. You agree to provide accurate and complete payment information.

§4 Shipping and Delivery

Shipping costs and estimated delivery times are calculated at checkout. While we strive to meet delivery estimates, delays may occur due to circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

§5 Returns and Refunds

Please refer to our Returns Policy for detailed information about returns, exchanges, and refunds. All sales of custom or personalized candles are final.

§6 Candle Safety

Our candles are handmade with care. Please follow all safety instructions included with your candle:

  • Never leave a burning candle unattended
  • Keep out of reach of children and pets
  • Trim wick to 1/4" before each use
  • Do not burn for more than 4 hours at a time
  • Keep away from flammable materials

§7 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Emberlight Theory or its licensors and is protected by copyright and trademark laws.

§8 Limitation of Liability

Emberlight Theory shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our liability shall not exceed the purchase price of the products.

§9 Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

§10 Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.

§11 Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@emberlighttheory.com

Address: El Paso, TX

This document constitutes a legally binding agreement between you and Emberlight Theory.