Privacy Policy
YOUR PRIVACY IS IMPORTANT TO US. This Privacy Policy explains how Emberlight Theory collects, uses, discloses, and safeguards your information when you visit our website or make a purchase. We are committed to protecting your personal data and respecting your privacy rights.
§1 Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:
- • Name and contact information (email, phone, address)
- • Payment information (processed securely through our payment providers)
- • Order history and preferences
- • Communications with our customer service team
§2 How We Use Your Information
We use the information we collect to:
- • Process and fulfill your orders
- • Send order confirmations and shipping updates
- • Respond to your comments, questions, and requests
- • Send marketing communications (with your consent)
- • Improve our products and services
- • Comply with legal obligations
§3 Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With service providers who assist in our operations (e.g., payment processing, shipping)
- • To comply with legal obligations or protect our rights
- • With your consent or at your direction
§4 Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
§5 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more details, please see our Cookie Policy.
§6 Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- • Accessing and receiving a copy of your personal data
- • Correcting inaccurate personal data
- • Requesting deletion of your personal data
- • Opting out of marketing communications
§7 Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
§8 Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date".
§9 Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@emberlighttheory.com
Address: El Paso, TX
Data Protection Officer: dpo@emberlighttheory.com
This Privacy Policy forms part of our Terms of Service.